Refund policy
Return & Refund Policy
At Power Me, we want you to love your purchase. If you're not completely satisfied, we're happy to accept eligible returns within 30 days of delivery.
Returns
To qualify for a return:
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Your return must be requested within 30 days of delivery.
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The item must be unused, unworn, and in its original condition.
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The item must be returned in its original packaging, with all included accessories.
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Proof of purchase is required.
How to Start a Return
To request a return, please contact us through the contact form on our website and include your order number and reason for the return.
Please do not send items back without contacting us first. We will provide return instructions and the appropriate return address.
Return Shipping
Customers are responsible for return shipping costs unless the item arrives damaged, defective, or incorrect.
We recommend using a trackable shipping service.
Damaged or Incorrect Items
Please inspect your order upon delivery. If your item arrives damaged, defective, or incorrect, contact us as soon as possible so we can evaluate the issue and make it right.
Refunds
Once we receive and inspect your return, we will notify you whether your refund has been approved.
Approved refunds will be issued to your original payment method within 10 business days of approval. Your bank or payment provider may require additional processing time.
Original shipping charges are non-refundable unless required by law or the return is due to our error.
Exchanges
If you would like a different color or size, please contact us to discuss availability. You may need to return the original item and place a new order.
Your Rights
This policy does not limit any rights you may have under applicable consumer protection laws.